Engage your customers like never before
Harness our utility administration portal to power deep and meaningful customer engagement and allow your teams to access customer data, engagement insights and reporting in real-time.
Energy customer portal
Enhance customer engagement and empower smarter energy choices with Be.Utility, our award-winning demand management solution that helps energy networks reduce consumption during peak times and improves customer satisfaction.
Demand management automated
Managing network demand is made easier with GreenBe’s automated system for end-user demand management (DM). Award-winning and a proven, Be.Utility can help reduce consumption during peak periods.
- Quickly deploy utility demand management programs
- Automated events and baseline calculation (CASIO 10 or simplified)
- Smart meter data integration with your system
- Instant points and rewards engine
- Personalised real-time customer notifications, alerts and nudges
Superior branded web and mobile CX
Leveraging human-centred design principles for a mobile-first world, our Be.Utility digital customer engagement suite is proven to increase brand awareness and improve customer satisfaction.
- iOS and Android apps with your branding
- Web and mobile responsive portal option
- Streamlined digital customer enrolment and validation
- Personalised digital messaging via SMS, email and push
- Government grade security and privacy
- Turn-key and quick to deploy
Digital points and rewards engine maintains ongoing engagement with your utility programs
Our digital points and rewards engine leverages gamification and behavioural science allowing you to deploy your very own incentive program to increase customer satisfaction and lower the cost to serve.
- Proprietary points and rewards engine purpose-built for utilities
- Align incentives to your desired price signal
- Utility branded turn-key product marketplace
- Integration with major retail brands and products
