Water customer portal

Recognised as the industry benchmark for water utility customer engagement. Be.Utility is the SaaS platform of choice, purpose-built for pioneering water utilities and councils, driving the smart water meter transformation in Australia and beyond.

Superior branded user experience

Sophisticated user experiences (UX) are what customers expect from their water utilities. GreenBe’s Be.Utility leverages human-centred design principles for a mobile-first world – offering a turn-key and white labeled suite of proven best-practice digital features, unlocking significant value for water utility customers.

Brand consistency and superior customer experience (CX)
iOS and Android apps with your branding
Desktop web and mobile responsive portal
Self sign up, validation and account management
Usage display for 30m, hourly, daily, weekly
Multiple user profile and property type options
Automated leak and threshold alerts
Personalised digital messaging via SMS, email and push
Government grade security

Custom mobile apps Available for iOS and Android

Maximise your IoT investment

Built for scale and efficiency, Be.Utility is cost-effective and ready for deployment, maximising your IoT and digital investments by enabling the use of data to power customer engagement, efficiencies and sustainability outcomes like never before.

Turn-key and quick to deploy
Solution agnostic integrating with leading industry platforms
Automated leak and threshold notifications
24/7 online customer support
Real-time engagement analytics and reporting

Water conservation is our priority

Arising from the need to conserve water in one of the world’s driest continents, Be.Utility is purpose-built to drive real-world behaviour change and deep customer engagement at scale. Our proprietary gamification engine allows you to instantly challenge, educate and reward your residents 365-days a year – empowering customers to better manage their residential water use.

One-of-a-kind Australian built platform
Multi-award winning proven sustainability solution
Drive water efficiency programs with unlimited WaterChallenges
Easily deploy demand management (DM) programs
Automated baseline usage calculation
Proprietary points and rewards engine
Virtually reward or offer a marketplace
System alerts, tips and nudges
Challenge playbook to get you started

Proven, powerful and flexible

More than just a basic tick-a-box customer portal to display water usage. Our solutions are used by water utilities, energy distributors and councils.

For councils that are also water authorities, Be.Utility uniquely offers a 'whole of council' solution – providing rate payers with a holistic citizen experience, giving them complete access to water, waste services, community updates and more.

Waste and bin collection services
Local economic development
Environmental bio-security and conservation
Community events and wellbeing
Workplace and volunteer engagement

Engage, inspire and empower

Exclusive for staff, harness our Be.Utility administration portal to empower your teams to create deep and meaningful customer engagement. Get instant access to real-time customer engagement insights and behavioural reporting.

See customer success stories

Landmark digital water meter and IoT project harnesses GreenBe

A smart approach to water conservation – GreenBe’s resident-facing smartphone apps and web portal deliver the Toowoomba Water smart water meter rollout to 68,000 customers.

Trying to save the planet, one nudge at a time

A world-first digital platform led by the University of Melbourne to test the effectiveness of goals, feedback and incentives to deliver meaningful water conservation.